+ Click into to Case details
  There is a text link at to top button
  
  Paypal no refund button

  
++++ Paypal instruction for refund (but can not find) 

1. Log in to your PayPal account. 
2.Click History. 
3.Click Details next to the payment you want to refund. 
4.Click Issue a refund. 
5.Enter the refund amount, then click Continue. 
6.Review the information, then click Issue Refund.

Here's how to refund a payment: 
1. Click the Activity tab at the top of the page. 
2. Click All Transactions. 
3.Select the payment you want to refund. 
4.Click Issue a refund. 
5.Under "Total Refund Amount," enter the amount you want to refund. 
You may have the option to refund a partial amount of the payment. 
6.Click Issue Refund. You'll be directed to a page confirming that your refund 
has been sent.