+ https://www.ebay.com/res/Case/ViewCase?id=5253230352
  Could be because of the Dec 7 message.


Dec. 8 :The case was resolved
Dec. 8 :The buyer has opened a case
Dec. 7 :You sent a message
CommentsHi your item is on the way, tracking will be available in 3-5 days. The item will be arriving around Dec 10-16. Thanks for your patience.
Dec. 7 :The buyer sent a message
CommentsThank you for getting back to me. That arrival time will work, I just wanted to be sure it would make it before Christmas. Thanks again.
Dec. 6 :You sent a message
CommentsHi Allen, You will get the item before Christmas, no problem. The order is being processed, expected to arrive on Dec 14-20. Will update tracking around Dec 10-14. Thanks.
Dec. 2 :The buyer didn't receive the item
Buyer wantsThe item
CommentsI m just checking to make sure that I will receive this item in time for Christmas . It is a gift for my grand daughter. Thank you .